State Farm® Insurance Agent Rick Sanchez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Borys Rafalowicz
September 5, 2024
"I would like to recommend Marial. Very professional, quick and best service!' Borys Rafalowicz"
"Thank you for taking the time to write a review! We appreciate your business!"
Oscar Londono
September 5, 2024
"Monica Camacho was excellent. Great customer service."
"Thank you for taking the time to write a review! We appreciate your business!"
lourdes Rodriguez
September 5, 2024
"Tania Peralta was perfect. Muchas gracias."
"Thank you for taking the time to write a review! We appreciate your business!"
Carol Sikora
September 4, 2024
"Worked with Shannon Guggiana to get new car insurance and she was so helpful! Answered all of my questions and gets back to me quickly when I email her. She is a pleasure to work with."
"Thank you, Carol, for taking the time and leaving a review for Shannon. We appreciate your business!"
Bala Iyer
September 3, 2024
"Cynthia was timely on switching our auto insurance to her office. She saved us a bundle of money. Was willing to work with me on a Saturday. Excellent service!"
"Thank you, Bala, for taking the time and leaving a review for Cynthia. We appreciate your business!"
biviana Jimenez
August 31, 2024
"Tania was súper helpful"
"Thank you l, we appreciate you very much!! "
Marc Busain
August 30, 2024
"Fast, clear, customer oriented and professional support by Alida Agenbag from Rick Sanchez - State Farm Insurance Agent"
"Thank you for taking the time to write a review! We appreciate your business!"
Stacey Hernandez
August 29, 2024
"Excellent customer service! Business was quick and super friendly! Loved the energy!! Y'all switch up, ask for Cynthia, she understands, she's on our side!!"
"Thank you for taking the time to write a review! We appreciate your business!"
Ana Bolanos
August 29, 2024
"Muchas gracias por todo. Tania es excelente!"
"Thank you for taking the time to write a review! We appreciate your business!"
Frank Dickerson
August 29, 2024
"I would leave 0 stars if I possibly could. I have been a client of theirs for a long time. Never an issue, when it came time to renew, I was given the ultimate bait and switch. Made a few changes on my plan that I was told would reduce my payments. After the 1st payment my insurance immediately jumped back through the roof for no reason. I called in to speak to the agents, no one could explain it to me. I then asked to speak to the person who owns the Agency Rick Sanchez. The ladies there would not set up an appointment for me to have that happen. Not only that, but every time I tried to call, they wouldn’t answer half the time. I then called in to cancel my auto insurance, they wouldn’t send me an email confirmation that it was done, very rude, and really don’t give a damn about helping you make the best decisions when it’s THEIR JOB. Finally I called in a few days ago to cancel my home insurance with them. I spoke to someone outside their office. They sent it over to them to have them put in the cancelation. Of course this office NEVER DOES ITS JOB and it wasn’t done. Thankfully someone new answered the phone this morning by the name of Michael, and actually did his job, made sure my policy was cancelled, and SENT ME AN EMAIL FOR CONFIRMATION. That was the only positive thing that has happened with this Agency."
"Hello Frank, this is Rick's executive assistant Mariana. It is always our main priority to give ALL of our customer the best service in a quick and efficient way. We are a agency with a very big book of business with clients all over the State of Florida. We get over 200 incoming calls daily and get tons of messages as well. As a agency we have taken this into account and have a team of 22 professional individuals that all provide our customers with the best service possible. Apart from that we have third party call centers taking missed call and sending us messages for someone to call them back. We take calling back our customer and responding to any messages via text and email has a very important priority. On behalf of the agency and Rick Sanchez, we appreciate your feed back and wished we could have had the opportunity to address your concerns and make things better for you. All our of team members are trained to give our customers the best insurance advice to ensure they are informed when making decisions. Which I know we did review your policies before you canceling to see what we could do to help with lowering your premium. Unfortunately we don't have so much say in the price and we can only offer our customer coverage changes and discounts. We can never guarantee that premium price will not change at renewal as many different factors at the time of renewal play a role in determining the price. We wished we could have served you better and at your standards. Best of luck from your State Farm Family. Thank you for your years of business with us. Mariana and Rick Sanchez Agency"
John Amorosano
August 28, 2024
"nora was great!!"
"Thank you, John, for your time in leaving a review for Nora. We appreciate your business."
Bernie Scheidt
August 27, 2024
"Working with Raquel Alonso was easy, professional, and very satisfying"
"Thank you, Bernie! We appreciate your business and your kind words towards Raquel. "
Jehu Vallecillo
August 26, 2024
"Excellent"
"Thank you, Jehu! We appreciate your business and your kind words towards our agency. "
JORGE O
August 26, 2024
"Fanny me ayudo con el seguro, recomiendo"
"Gracias por dejar una reseña por Fanny. Apreciamos su negocio!"
yosun celikler
August 26, 2024
"Adriana is great."
"Thank you, Yosun! We appreciate your business and your kind words towards Adriana"
Jackie De Armas
August 26, 2024
"I have been with Rick Sanchez agency for over 18 years and they great! Mariela goes above and beyond to help me every time I have a question or need to make a change to our policies. Always a pleasure to talk with her."
"Thank you, Jackie! We appreciate your business and your kind words towards Mariela"
Melvis Fontanills
August 23, 2024
"Gracias Mariela!!!! Un servicio pensando en el cliente."
"Gracias por dejar una reseña por Mariela. Apreciamos su negocio!"
Marlon Albo Alonso
August 20, 2024
"My agent Raquel Alonso was amazing and professional. She calls me immediately to read my email. I needed help with my car insurance. We quickly got to work. She explains all the possibilities very well and found me the best option. I'm very happy, thank you for helping me. Great experience. Highly recommended. Keep in touch, Raquel. Thanks"
"Thank you, Marlon! We appreciate your business and your kind words towards Raquel :)"
Madelaine Scott
August 20, 2024
"Happy with our service. They are very responsive to any questions we have asked."
"Thank you, Madeline! We appreciate your business and your kind words towards our agency :) "
William Delgado
August 19, 2024
"Muchas gracias para mariela agente de state farm que en el dia de hoy me ayudo enormemente con muy buen servicio y muy amable muchas gracias."
"William, thank you for taking your time to share your experience with our Mariela. we appreciate your business!!! Rick Sanchez, Agent "
EV Sr
August 19, 2024
"Alida helped lower my premium today and answered all my questions. Great service!"
"Thank you very much for highlighting Alida. She truly works hard to make your experience memorable!"
elizabeth barreto
August 15, 2024
"Adriana Ramos la mejor, gracias por toda tu ayuda, explíco toda la información del seguro de manera sencilla.La recomiendo 100%. Mil gracias"
"Gracias Elizabeth por dejar una reseña por Adriana! Apreciamos su negocio :)"
Nicholas Taranto
August 14, 2024
"Adriana and the team were extremely helpful in setting up auto and renter’s insurance. I highly recommend them!"
"Thank you, Nicholas! We appreciate your business and your kind words towards Adriana and out team :)"
sarah babski
August 14, 2024
"It was a pleasure working with Cynthia on getting auto insurance!! She explained all the details to me and more. And, the cost really is a great deal!! Thank you 😊"
"Thank you, Sarah! We appreciate your business and your kind words towards Cynthia :)"
Jose Leandro Fernandez
August 14, 2024
"Thank you Alida for all your help, It was good to have you in the call"
"Thank you, Jose! We appreciate your business and your kind words towards Alida :) "