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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Roig

December 9, 2023

5  out of  5 rating by George Roig
"Excellent service. Mariela Ortega is great!"
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Anthony Juliano

December 8, 2023

5  out of  5 rating by Anthony Juliano
"Dominique Sinson has been a pleasure to deal with regarding my insurance needs for my car and my condominium of which she will now activate my new policy on my condo. She is professional, extremely knowledgeable of her craft and it’s been a pleasure to have had her handle my insurance needs And State Farm should be happy to have her as a representative. Thank you, Anthony Juliano."
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Calixte Frejuste

December 8, 2023

5  out of  5 rating by Calixte Frejuste
"Betancourt helped me with all of my questions and I don't think I would have a better price elsewhere"
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D Berwin

December 5, 2023

5  out of  5 rating by D Berwin
"Dominique is a fantastic State Farm agent. Very quick to reply to clients needs and very friendly!"
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December 5, 2023

5  out of  5 rating by Richard
"I had a great experience working with Grace recently. She gave me several options to choose from and detailed each one for me. Grace is personable, attentive and a delight to work with. I highly recommend her."
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Copacabana Sportswear

December 4, 2023

5  out of  5 rating by Copacabana Sportswear
"I'm very glad that enrolling in state farm auto insurance. Customer service is helpful and kind. Thank you again Mariela a Risck Sanchez Customer Service ."
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Carlos Olortegui

December 4, 2023

5  out of  5 rating by Carlos Olortegui
"Had an outstanding experience with Dominique Sinson. She was extremely professional, helpful and is an example of a positive customer experience."
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Roberta Morano

November 30, 2023

5  out of  5 rating by Roberta Morano
"Very knowledgeable. Helped with my converting my policy. Thanks"
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Mercedes Abreu

November 29, 2023

5  out of  5 rating by Mercedes Abreu
"Mariela is very nice and professional. She answered all my questions and took care of getting in touch with my mortgage company and forwarded all the documents they were asking for. I will say she is an asset to your company. Employees like her should be rewarded. Thank you for everything Mariela."
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Valeria De Bedout

November 28, 2023

5  out of  5 rating by Valeria De Bedout
"Ricky Sanchez quoted me insurance for both of my cars. He was diligent and quick. I asked him that the insurance should have certain specifications that, at the suggestion of my accident lawyer, are good to have, and Ricky not only cared about including it but also gave me two complete quotes for me to choose according to my preference. Both quotes were more complete than my current insurance and still the price is cheaper than what I currently pay. Not only is the work excellent, but the customer service is impeccable. Ricky Sanchez me cotizó el seguro para mis dos carros. Fue diligente y suprema mente rápido. Le pedí el seguro debia tener ciertas especificaciones que por sugerencia de mi abogado de accidentes es bueno tener, y Ricky no solo se preocupó por incluirlo sino que me hizo dos cotizaciones completas para yo elegir segun mi preferencia. Ambas cotizaciones fueron mas completas que mi seguro actual y aun asi el precio es mas económico que el que pago en la actualidad. No solo el trabajo es excelente sino la atención al usuario es impecable."
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Marielena T Armstrong

November 22, 2023

5  out of  5 rating by Marielena T Armstrong
"Mariela was very diligent and helpful in resolving the issue."
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Amalia Restrepo

November 21, 2023

5  out of  5 rating by Amalia Restrepo
"Had a really nice experience with Ricky Sanchez today. He helped me with my health policy and was incredibly nice and patient. Highly recommend. I am really happy with the overall result of this visit! 5 stars!"
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Sandi Smyth

November 17, 2023

5  out of  5 rating by Sandi Smyth
"My present Castle Key condo insurance doubled in price. I made various calls to other Agents to get quotes which also included Citizens. I was a former client of State Farm but I think they didn't cover condos in those days. I called State Farm and spoke with Yessica Caballero and found out if I bundle condo w/auto I could get a better price. I received quotes quickly, looked it over and decided to go over to the office to go with State Farm. I didn't realize Yessica didn't work in that office. The agent who helped me is Grace Medina. Grace pulled up my quotes quickly and is great to speak with - really knowledgeable. I recommend both agents. Go with State Farm if you want a better price for your insurance needs. Shop around to verify my findings. Insurance companies are pulling out of Florida and the pickings are slim for my area. Check out their rating."
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I Ryan

November 16, 2023

5  out of  5 rating by I Ryan
"This agency has handled my home owner's insurance and flood insurance since 2020. They are very professional and helpful processing payments and when issues or questions come up. I highly recommend them."
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Laura E. Torres

November 16, 2023

5  out of  5 rating by Laura E. Torres
"Is the Better!"
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November 15, 2023

5  out of  5 rating by Alicia
"Grace is amazing ! Ella tenía una gran paciencia y amabilidad cuando me estaba ayudando con mi situación, un poco caótica . Mi seguro respondió muy bien cuando lo necesite, y Grace, genial 😊"
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Oliver Hunt

November 15, 2023

5  out of  5 rating by Oliver Hunt
"Thank you Mariela Ortega and StateFarm Staff For the 100% Top costumer assistance and great service. Oliver"
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isabel guzman botero

November 11, 2023

5  out of  5 rating by isabel guzman botero
"Ricky Sanchez helped me get a better price for my auto insurance. He was fast and efficient and listened carefully to my needs and worries when quoting the service. He was patient and understanding and took all the time I needed to explain every detail on the policy. He really made me feel confident as to what I was getting and made sure I felt at ease with my choice. Best of all, he managed to help me save good money too! Highly recommend!"
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Victoria Romero

November 8, 2023

5  out of  5 rating by Victoria Romero
"Ricky Sanchez was fantastic in assisting me with my new car's auto insurance! He made the entire process smooth and enjoyable, ensuring I had a stress-free experience and went the extra mile to make sure I had the best deal tailored to my needs. I highly recommend his services!"
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Malcolm Sherman

November 7, 2023

5  out of  5 rating by Malcolm Sherman
"Rick: I have to make you aware of the fantastic lady in your office. That lady worked very fast to "clean up" a veery expense from the duplication of my home insurance by another company. Dominique handled a very expensive attempt to pay 2 companies for insurance. She made immediate to get hold of the other company and provided the documents to clear this up. Malcolm Sherman"
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Walter Ortega

November 2, 2023

5  out of  5 rating by Walter Ortega
"I had the best experience changing my car and home insurance with the help of Ricardo Sanchez ! He was so personable and kind and really took the time to explain everything and help me through the entire process. He really made it quick and painless! I HIGHLY recommend speaking to Ricardo, he is the best."
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Susan Unks

November 2, 2023

5  out of  5 rating by Susan Unks
"Yessica was amazing! I needed an unexpected wind policy. Before closing in 3 days. And over a weekend I was out of town. She had a quote, an inspector and the application sent in one day. She was polite and efficient. I’m grateful for her help. I highly recommend this office!"
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Aileen Paez

October 31, 2023

5  out of  5 rating by Aileen Paez
"I spoke to Yessica yesterday and she was very professional and helpful. Answering all my questions. I would recommend State Farm especially Rick Sanche office."
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Thomas Cerenzia

October 27, 2023

5  out of  5 rating by Thomas Cerenzia
"Ricky was very helpful and polite on the phone and got me setup with a new policy super quick and saved me $. Raquel was also helpful setting me up with payments! Highly Recommend 💪🏼"
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Nicole Rivers

October 26, 2023

5  out of  5 rating by Nicole Rivers
"I have been a loyal Statefarm customer since 2015 and I will continue to be! Rick Sanchez’s agency has a great team, who are kind, efficient and helpful! I had the pleasure of speaking with Mariela today who made the proccess very simple and enjoyable. Rick Sanchez agency is a one stop shop! Thank you for all you do."